ATANGTRACING SERVICES
SERVICES

What we deliver, and what you receive.

Engagements can cover a full portfolio, a defined case list, or verification alone — scoped to what you actually need.

HOW AN ENGAGEMENT FLOWS
01
LOCATE
02
VERIFY
03
INVESTIGATE
04
INSIGHT
05
CONNECT
CORE SERVICES

The work that finds and confirms people.

LOCATE

Find the people behind incomplete, outdated or inactive records — members, beneficiaries, dependants and former employees.

YOU RECEIVE
A verified population of traceable individuals, ready for engagement.
TYPICALLY USED FOR
Dormant member records, historic portfolios, lost contact details.
VERIFY

Confirm identity, life status, contact and banking details, and supporting documents before anything is reported.

YOU RECEIVE
Verified information that supports audit-ready decisions.
TYPICALLY USED FOR
Pre-payment confirmation, deceased member cases, data integrity checks.
INVESTIGATE

Reach hard-to-locate individuals through on-the-ground verification and community engagement, where desktop work stops.

YOU RECEIVE
Progress on cases that were previously stalled.
TYPICALLY USED FOR
Rural and informal addresses, long-dormant cases, beneficiary pathways.
SUPPORTING SERVICES

Available alongside any engagement, or on their own.

INSIGHT

Clean, prepared portfolio data and clear reporting on status, activity and outcomes.

YOU RECEIVE
Visibility at both case and portfolio level.
CONNECT

Secure exchange and handling of case data, with controlled access throughout the engagement.

YOU RECEIVE
One connected, accounted-for record of the work.
WAYS WE WORK TOGETHER

Engagement models.

Shaped around portfolio size, record quality and reporting requirements — from a single case list to an ongoing partnership.

Portfolio engagement

For a full member or beneficiary portfolio requiring tracing and verification support.

Case-based engagement

For a specific group, priority list or individual cases that need focused attention.

Verification only

Where location is already known but the information needs independent confirmation.

Ongoing partnership

Standing capacity for administrators and funds with continuous caseload.

GETTING STARTED IS SIMPLE

What we need from you.

Four things, and none of them have to be perfect. Incomplete records are the normal starting point, not a problem.

The member or beneficiary list
Whatever form it is in — a spreadsheet is fine.
The records you already hold
Even partial contact, employment or identity details help.
Your objectives for the portfolio
What a good outcome looks like for the fund.
Your reporting requirements
What trustees, auditors or regulators need to see.
QUESTIONS WE ARE USUALLY ASKED

Before you get in touch.

Not sure which of these you need?

Send us the shape of the problem — portfolio size and what you already know — and we will come back with a scoped approach.

Email info@atangts.co.zaor call a director on 071 823 0454