ATANGTRACING SERVICES
Analysts reviewing portfolio data
CLIENTS · WHO WE SERVE

Organisations responsible for paying benefits.

We support retirement funds, administrators, insurers and other organisations responsible for locating, verifying and reconnecting beneficiaries.

START WITH WHO YOU ARE

Two kinds of organisation carry most of this work.

WITHIN RETIREMENT FUNDS
Pension funds

Member and beneficiary tracing across retirement portfolios.

Provident funds

Support for legacy records and unclaimed employee benefits.

Umbrella funds

Scalable support across participating employers.

WHERE ENGAGEMENTS USUALLY START
Usually a member or beneficiary list the fund cannot act on — we scope it, trace it, and report back case by case.
LOCATEVERIFYINVESTIGATE
See how an engagement flows →
ADDITIONAL ORGANISATIONS WE SUPPORT
Insurers

Claimant location and evidence-led validation.

Attorneys & executors

Beneficiary location for estates and claims.

Employers

Former employee and beneficiary tracing.

Public institutions

Traceable, auditable engagement at scale.

WHAT ARE YOU TRYING TO SOLVE?

Pick the sentence closest to your situation.

Members we cannot reach

We start from the records you already hold, work outward through desktop sources, and go to the ground where the desk stops. Cases that stall on a bad address are usually the ones that move first.

THE WORK INVOLVED
LOCATEINVESTIGATE
TYPICALLY RAISED BY
Pension, provident and umbrella funds with dormant member contact details.
WHY ORGANISATIONS ENGAGE ATANG

What you can hold us to instead of a logo wall.

Director-led engagement

One of the two directors is accountable for your portfolio and answers the phone.

Verification before reporting

Nothing reaches your report until the information behind it has been confirmed.

POPIA-conscious process

Secure record handling, and a published way for members to check that we are genuine.

Documented decisions

Actions, sources checked and outcomes are recorded so an auditor can follow the trail.

Reach past the desk

Field verification for rural and informal addresses, where desktop tracing stops.

WHAT YOU GET BACK

Reporting you can work with.

Every case comes back with a status, a verification level and a next action — at case level and summarised across the portfolio.

CASE
STATUS
NEXT ACTION
0184
Located · verified
Ready for payment
0192
Address confirmed
Field visit scheduled
0207
Deceased · estate traced
Beneficiary pathway open
0233
No verified match
Returned with sources
Illustrative structure only — no member information shown.

Not sure whether Atang is the right fit?

If you are responsible for a portfolio, a case list or a verification requirement, tell us the size of the challenge and what information you currently hold.

A director answers the phone.